Consumer PR, although related to advertising, has a different goal from that of advertising, which is to generate sales. Consumer PR mainly targets the consumer in order to influence him or her to think favourably about a company and its products.
The exercise of consumer PR whether conducted through a company?s internal organizational framework or by using the out-sourced services of PR companies has distinct advantages.
These can include enhancing not only the profile of an organization but also contribute to greater business engagements and expansion, stemming from the favourable outlook garnered through PR campaigns.
The main advantages of consumer PR to an organization are outlined below.
Consumer PR engagements provide a cheaper way to reaching out to your target audience. Unlike traditional advertising media, a PR campaign has a greater impact on a wider scale since it offers a close-up opportunity for consumers to engage with the organization in a more interactive manner.
A consumer PR exercise gets to the core of consumers concerns by providing hands-on information which can favourably dispose consumers towards the organization in more ways than a traditional advertising campaign.
In addition, PR campaigns can generate awareness of a product in the most proactive way leading to enhanced sales performance.
An organization is only as good as its image in the eyes of the consumer. Sometimes PR can be an exercise in damage control, on other occasions it can be a proactive engagement with the consumer on aspects of an organization?s operations.
A company will benefit massively from carefully handled crisis management through credible public relations thus elevating or protecting its image and creating a positive perception of its products and operations amongst consumers.
The ability to respond promptly and expertly to consumers? needs will help consumers to recognize that an organization is a responsive business entity with innovative ideas and customer-oriented practices.
With constant and regular consumer PR engagements a company can shed off the tag of impersonality that comes with traditional advertising mediums.
Consumer PR is a less expensive means of exposing a company?s products and has the potential of creating widespread acknowledgement of a product or service in more interactive ways than an advert.
This helps on the credibility front as the company can market itself vigorously in a more personal way.
Frequent engagement in consumer PR endeavours will also enable an organization to gain an edge over competitors who use PR less often. The constant exposure and the benefits of such exposure will enable the organization to edge out any less exposed competitors.
Finally, in this era of electronic communication and the internet, PR functions will lead to increased search engine visibility and the attendant interest that the visibility generated may lead to increased business opportunities.
For more information on how your business can benefit from consumer PR click here to visit Quite Great Consumer PR and find out what they can do for you.
Source: http://candlebrat.com/?p=295
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